JENNA ELLEN HAIR, herein referred to as "the Salon," is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from visitors to our website and clients who use our services.
 

Information We Collect

1. Personal Information: When you visit our website or book an appointment with us, we may collect personal information such as your name, email address, phone number, postal address, and payment details.

2. Booking Information: We may collect information related to your hair appointments, including appointment dates and times, services requested, and any special requests or preferences.

3. Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited.
    

How We Use Your Information

1. Appointment Management: We use the information you provide to schedule and manage your hair appointments, communicate with you about your appointments, and provide the services you request.

2. Customer Support: We may use your information to respond to your inquiries, address any concerns you may have, and provide customer support services.

3. Marketing Communications: With your consent, we may send you marketing communications about our products, services, promotions, and special offers. You may opt-out of receiving these communications at any time.

4. Improving Our Services: We may use aggregated and anonymized data for analytical purposes to improve our services, website functionality, and customer experience.
    

Information Sharing and Disclosure

1. Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, such as payment processors, appointment scheduling platforms, and email service providers.

2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
    

Data Security

We take appropriate measures to protect the security of your personal information and prevent unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
 

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also object to the processing of your personal information, restrict its use, or request data portability. To exercise these rights, please contact us using the contact information provided below.
 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

​

By booking your appointment with JENNA ELLEN HAIR, you agree to abide by our terms of service and respect our commitment to your privacy as outlined in our privacy policy.